Our Mission

The MISSION of the company is to provide integrated logistic solutions and services designed to redefine the customer satisfaction, rationalise cost and time relationship, and bridge the gap between the Indian requirements and international practices and standards. We commit ourselves to offer innovative quality services with safety and flexibility. We work in an environment with perfect blend of planning and execution to meet the challenges of qualitative change and market competition. Fully equipped with office automation and state-of-the-art communication system. We offer our customer a competitive quality-price relationship resulting in profitability and long term commitments to create a win-win situation. Be the leader in consistent service, delivery, efficiency, productivity and people management. We offer full scope for logistic services driven by continuous improvement and innovation. Be the leading independent logistic services provider in order to match our customers demand for global solutions.

Our Quality Policy

We firmly believe that quality is never an accident. It is always the culmination of unwavering commitment, sincere efforts and skillful execution. Hence, we shall strive to EXCEL in whatever we do, to retain the trust of our valued customers and to be worthy of the trust of new customers.

We shall INNOVATE continually to offer better spontaneous error free services and more benefits to our customers at reasonable prices.

Finally, we shall judge our success by just one yardstick, CUSTOMERS SATISFACTION.

We as a team shall achieve this by continually improving our processes and maintaining quality management system.


Managing Director

A commerce graduate started his career as an assistant marketing manager with M/s.Seagull Shipping Intermodal Transport Pvt. Ltd. And later promoted as Marketing Manager. It is his ambition and dream to start his owner Freight forwarding and logistic company. He did it with like minded partners and formed Protocol Marine Services. By the year 2000 Protocol Marine Services became a Pvt. Ltd. company.

It is his vision and enthusiasmwithin a short time the company has reached a level of ISO - 9001-2000 Certified and MTO registered bill of lading with on line with the clients He always belong where he belongs and this enabled to take positive steps in growth. A man with dynamism, zeal and innovative.

Freddy Mendonca

Freddy Mendonca
Executive Director

A commerce graduate started his career at Bombay Port Trust in the Administrative section for a decade. Thereafter gained experience in stevedoring with H.K. Joshi & co Pvt. Ltd. and shipping with Trans Eastern Lines Pvt Ltd for few years.

Gainfully employed for 10 years as Shipping and Insurance Manager with ADWAN Trading and contracting company, Riyadh Saudi Arabia, one of the leading and reputed company in electrical and electronics in the Kingdom and all over the Gulf. After returning from Saudi Arabia worked for leading Company in shipping related activities - IMS Ship Management Pvt. Ltd. as Manager responsible for running their Transportation department having large fleet of vehicles and own clientele.

A go-getter, enthusiastic and involved in many social activities.